ITIO INNOVEX PVT. LTD.
CARVING THE FUTURE OF SOFTWARE WITH INNOVATIONDRIVEN TECHNIQUES UNDER THE STEWARDSHIP OF MITHILESH K. SINGH Chief Technology Officer
ITIO INNOVEX PVT. LTD.
CARVING THE FUTURE OF SOFTWARE WITH INNOVATION DRIVEN TECHNIQUES UNDER THE STEWARDSHIP OF MITHILESH K. SINGH Chief Technology Officer
Dr. Albert Szent- Györgyi has quoted, “Innovation is seeing what everybody has seen and thinking what nobody had thought.” Innovation is the lifeblood of the global business world of the present era. And Innovative Zone magazine is one of the most prestigious platforms focused to feature some inspiring companies in its exclusive editions. And here again, the team of IZM is back with another inspiring tale of dedication and zeal. Our editorial team had an amazing meeting with the leadership team of ITIO Innovex Pvt. Ltd.
The CTO of the company, Mithilesh Kumar Singh, shared numerous unknown facts about the company and his overall journey so far with us. We truly hope and desire that this fascinating read will add some extra value to the lives of our global readers. It will surely encourage the budding entrepreneurs out there to break the barriers and chase their dreams.
Giving a brief intro to the company, Mithilesh affirms, “ITIO is an innovation-driven firm equipped with Gen-Z friendly technology and customer orientation. We are in the software development business and our core services are branding, App development, and Product development. Starting in 2015 as a start-up to growing as a disruptive brand in software technology, ITIO has expanded its service deliverables as well.
We believe in client engagement rather than assistance and thereby understand the project vision and mitigation of the bottlenecks to ensure project success. Our team is highly qualified and experienced in handling complex IT projects such as e-commerce platforms, CRM, ERP systems, Big Data Analytics, etc. We believe in continuous improvement and thus train our team to outdo the best and think out of the box both in terms of business expansion and service enhancement.”
Adding more about the vision of the company, he says, “The vision is to create exceptional value for clients using technology and innovation. The mission is to achieve consistent growth with expansion in market capitalization and brand value. The most satisfying aspect of this venture has been the dedication of staff and customers and the family that we have become. Appreciation from clients is a big motivation for our entire team and that motivates us to move the mountains. Satisfaction from work and the difference that we bring to the society through our tech solutions is quite satisfying like a Medical Care Online system designed for COVID patients.”
EDGE IN THE REALM
Innovation and out-of-the-box thinking is the main and major differentiating factor between the company and its entire workforce. The team aspires to be the best and upgrade to the latest technology. “The competitiveness is a byproduct but the focus has always been on continuous improvement and achieving excellence through persistent efforts. Moreover, innovation is a new idea or creative thinking using better technology or application of the available resources.
Innovations are uncommon methods and trendsetters for the industry as others soon follow with the innovative product if the results are good. We have pioneered many software development technologies and systems like ERP, CRM systems, mobile apps with high-grade performance, and complex customized online portals with the cloud. Our emphasis is on delivering the end-to-end solution to the clients with complete training and engagement rather than just installing a system or process,” states the CTO.
It is more than a fact in the corporate world that engagement with the client is one of the most crucial things.] Understanding clients’ requirements perfectly can solve half of the issues and keep the efforts of the team on the right track. The leader has the strong perception that using agile methodology and collecting feedback from the clients through pilot tests after every milestone and ensuring the user-friendliness and comfort of end-users improves customer satisfaction drastically (If we talk about the data so far in the industry, this is a fact). “Testing also ensures higher performance and adherence to the set standards for the system project development and installation,” says Mithilesh.
THE USP
- GLOBAL ACCESS
“IT Projects often spread beyond national boundaries as most of the tasks are completed using remote working. We are based in India but we are open to projects across the globe and many of our clients are indeed US and European companies. Therefore, with increasing penetration of online systems and automation of the processes, our role as a Global IT support provider is only set to be on a larger scale.”-Mithilesh. - RESEARCH & DEVELOPMENT
“Innovation requires R&D and we have a significant share of revenue dedicated to R&D activities. We believe that R&D is critical for product differentiation and delivering the best solutions to our clients. Sharing of Knowledge and Ideas through brainstorming sessions prepares our organization to be future ready.”-Mithilesh. - TECH ADVANCEMENT
“Continuous upgrades in technology and skills are must for survival in market competition. Web 3.0 era produces many opportunities and online channels have made it easier for the new-entrants and disruptive players to woo the customers. Therefore, adopting new technologies and upgrading the solutions along with service efficiencies is critical for any organization to maintain growth.”- Mithilesh.
CULMINATION
In the coming years of the company, the team vision is to be the next Infosys of India and have offices in the US, Europe, and Australia as well. “We want to reach one million clients target. Technology adoption and continuous upgrade are going to be a key factor in our vision which will help our firm to innovate,” says the team.
Before signing off, the visionary shared some words of sagacity and some pieces of advice for the budding leaders out there by saying, “Organizations need motivated staff members to achieve the targets and in turn, management has the responsibility to cater to the worries of the staff members. This understanding between the management and the staff helps in aligning their personal goals to the goals of the company.
We believe in innovating and knowledge sharing so that we think at a broader level rather than keeping personal interests at forefront. Entrepreneurs should focus on building their products so unique and innovative that their cost on marketing and publicity can be minimal. If the product is competitive, the brand will always have an edge especially in this technology era where word of mouth and social media are very prominent in discovering new target markets with minimal efforts.”